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Overview

The Campaigns page shows every outbound effort you have running. If you have not created one yet, you will see a friendly prompt with a single button that launches the campaign builder.

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Campaign cards

Each card highlights:
  • Campaign name and type (Prompt or Pathway).
  • Tags that define the audience, plus the AI and human agents assigned to the outreach.
  • A preview of the script or pathway so you can remember what the AI will say.
  • Contact counts and creation date for a quick health check.
  • Inline delete button when you need to retire a campaign.
Click anywhere else on the card to open the detailed campaign view.

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Building a campaign

  1. Name and audience – give the campaign a title and select a tag. Telentir shows how many contacts currently share that tag so you know the reach.
  2. Knowledge base (optional) – link a knowledge base if you want the agent to answer detailed product questions mid-call.
  3. Agents – pick one AI agent and optionally add human transfer targets. The interface points out when you have not created any human agents yet.
  4. Campaign type – choose Prompt to paste a custom script or Pathway to reuse an existing conversational flow. Only live pathways appear in the list so you never pick an unfinished draft.
  5. Review and publish – save the campaign to push it live. Telentir immediately makes it available to automations and the dashboard.

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Blank-state reminder

Even if everyone on the team is new to Telentir, the first visit to Campaigns explains what the feature does and includes a prominent Create first campaign button so you can get moving right away.